16
Sep
Managing Customer Expectations: The Key To Client Satisfaction
Effective communication and setting realistic expectations are crucial in event planning to ensure client satisfaction.
29
Nov
The Key To Transparency In The Events Business
Communication + Honesty & Integrity + Problem-Solving = Transparency. Find out the key to transparency.
02
Oct
Customer Service – What Are The Channels & Traits?
What are the customer service channels (omnichannel) and qualities? Does “customer is always right” apply?
01
Sep
A Happy Customer Is A Loyal Customer – Customer Experience
Customer Experience: Would you want to strengthen your connection with customers through what you provide?
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